Refund Policy

Refund policy

Please inspect your order upon arrival and contact us immediately at info@theorganicplug.com if the item is defective, damaged or if you have received the wrong item, so that we can work with you to resolve whatever the issue there maybe.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants). Due to the nature of our product, we are unable to offer a return policy.